Policies

Booking and Payment

• Bookings can be made through our website.

• Walk-ins are welcome, subject to availability.

• Payment is due after treatment.

 

Payment Methods

• We accept card payments.

 

Refund Policy

• No refunds will be given for dissatisfaction with nail services.

 

Repair Policy

• If your gel peels or a tip falls off within 24 hours, we will repair it for free.

• If damage is due to client negligence (e.g., accidental breakage), a fee will apply for repairs.

 

Liability

• Shay's Beauty is not responsible for any damage to person or property while on our premises.

 

Right of Admission

• We reserve the right to refuse service to anyone.

 

Service Policy

• We do not offer fill services; instead, we soak off old sets and apply new ones.

 

Late Arrival Policy

    •        •    If you arrive 15 minutes late, a R50 late fee will apply. After 30 minutes your appointment will have to be rescheduled.